This section outlines in detail our administrative and program policies and procedures in the following areas:
- Student Admission
- Access and Equity
- Refund Policy
- Refund Request Form
- Complaints and Appeals Policy
- Consumer Protection Policy
SUMMARY OF ASQA AUDIT INFORMATION
As a Pre-qualified Supplier under the User Choice 2010 – 2016 program, Outsource Institute of Technology is required to publish audit information in relation to its compliance with the Standards for Registered Training Organisations (RTOs).
ASQA uses the Standards to ensure nationally consistent, high-quality training and assessment across Australia’s vocational education and training (VET) system. Compliance with the Standards is a requirement for:
- all ASQA registered training organisations, and
- for applicants seeking registration.
ASQA uses the Standards to protect the interests of all students in Australia’s VET system. The Standards guide nationally consistent, high-quality training and assessment services in the vocational education and training system.
The User Choice program provides public funding paid directly to Pre-qualified Suppliers for the delivery of accredited entry-level training to eligible Apprentices and Trainees.
This information is published to assist apprentices, trainees and their employers to make informed decisions regarding their selection of a Pre-qualified Supplier for the delivery of training and assessment services.