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Frequently Asked Questions

Your training plan outlines the units of competency you will be undertaking through your qualification or course through Outsource Institute, it will specify the delivery model you have chose (i.e. online/distance/classroom based) with the start and end date of each unit. The dates are a guide and staged the order of the delivery and may change depending on your progression throughout the course.

It is an Australian Government compliance requirement that we obtain a signed copy within the first 3 months of your enrolment

Moodle is an online training platform where you will be able to access your materials. Once enrolled, your learning app will be activated and the Operations department will upload the required online learning and assessment materials for the relevant units you will be undertaking. You will be sent instructions from our Operations department on how to access these materials when they have been uploaded.

Yes, Outsource Institute offers our clients the opportunity to apply for Recognition of Prior Learning in all of our courses.

Outsource Institute have generic training plans for our qualifications. However, in the event that our generic training plan is not suitable for you, we have the ability to customise them to suit individual career development or for the overall succession planning of the company.

Note: We abide by Training Packaging rules set by the Australian Government and in some cases we are unable to embed all desired units into a training plan as there may be prerequisite requirements for specific units chosen. If applicable, please discuss this further with your Training and Development Specialist.

Your Training and Development Specialist at Outsource Institute will ensure they complete eligibility checks for funding options.

Note: funding is only available for selected courses.

Outsource Institute has flexible payment methods which include payments upfront, in x4 installments, a 6-month interest free payment plan where payments can be made weekly/fortnightly/monthly, or we have a partnership with StudyLoans for eligible persons.

Your Training and Development Specialist will advise of the course cost upon enquiry.

We deliver the Welding Supervisors Program for both the AS 1796-2001 Pressure Vessels and AS 2214-2004 Structural Steel. We assess these two units of competency, preparing you for the examinations.

Outsource Institute will customise the training plan to suit the specific requirements to align with mining compliances.

Upon submission of your final unit, it will be sent through to your allocated Trainer for assessing. Once deemed competent, your file will go through the completion process to ensure all required documentation/and payment has been received. It is issued within 30 days of completion of final audit/checks.

All qualifications/courses offered by Outsource Institute are Nationally Recognised. Upon successful completion of all required units within your course or qualification, a Nationally Recognised Statement of Attainment or Certificate will be issued.

Note: The only time you will not be issued with an accredited outcome is if you undertake training with a non-accredited outcome, meaning that you attend a course and do not complete/meet the prerequisite requirements and therefore are unable to receive accreditation and are issued a Statement of Attendance.

Your Certificate of Proficiency is issued through Training Services. Once you have successfully completed the qualification through Outsource Institute, you will be required to fill out a completion form and submit this through your Apprenticeship Centre with a copy of your qualification. Your assigned Apprenticeship Centre will then submit this on your behalf to Training Services for the issuance of your Certificate of Proficiency.

A copy of your qualification or Statement of Attainment can be emailed through upon request.

Note: This will be black and white and copy stamped.

The selected qualification or course you wish to undertake will determine the duration. Outsource Institute offer courses from a minimum of four (4) hours to a maximum of four (4) years.

The duration of the Certificate IV in Engineering is four (4) years however, the completion of this qualification can be done in a shorter time period and will depend on each individual as it is progression and competency based.

Outsource Institute are an onsite training provider. This means that we come to you to deliver the required theory and practical components of your required gap training to achieve your qualification.  We also offer online and distance based training.

The frequency of training visits will depend on the requirements of each unit. This will be discussed and advised with your Training and Development Specialist.

We are located in Brisbane Technology Park in Eight Mile Plains.

Brisbane Technology Park
1 Clunies Ross Court
Eight Mile Plains QLD 4113